Privacy Policy – Little Miami Yak Shack LLC
Effective Date: [6-1-2025]
Yak Shack (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us through our website, booking software, or in-person services.
1. Information We Collect
We collect information necessary to provide our rental and shuttle services. This includes:
- Contact Information: Name, email address, phone number
- Booking Details: Date and type of reservation, party size, waiver signatures
- Payment Details: Processed securely through our third-party provider (e.g., Stripe, Square). We do not store or access full credit card data.
- Device Information: IP address, browser type, and usage data (collected anonymously for performance and analytics)
2. How We Use Your Information
Your information is used to:
- Complete bookings and rental transactions
- Communicate important trip details and confirmations
- Process payments securely
- Ensure safety through waiver acknowledgment
- Provide customer support and respond to inquiries
- Analyze data trends (in anonymized form) to improve services
3. Third-Party Providers
We use trusted third-party providers (such as The Flybook or similar platforms) to collect, manage, and store data. These platforms may:
- Store personal data securely on our behalf
- Provide integrated online payment processing
- Analyze anonymized data for industry insights
These services do not sell or share your personal information for advertising purposes.
4. Your Data Rights
You have the right to:
- Access the information we hold about you
- Request corrections or updates
- Request deletion of your data, subject to legal retention requirements
- Opt-out of marketing communications at any time
To exercise these rights, please contact us at: [email protected]
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, or disclosure. Payment information is encrypted and processed through PCI-compliant systems. We do not store full credit card numbers.
6. Cookies and Tracking
We may use cookies through our booking software or website to improve user experience and measure traffic patterns. These cookies are anonymous and do not collect personal identifiers unless explicitly provided.
7. Changes to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on our website with a new effective date.
8. Contact Information
For questions or concerns about this policy or your personal data, contact:
Yak Shack Rentals
Email: [email protected]
Phone: (513)334.6979
Address: 5528 Oregonia Rd. Oregonia Ohio 45054
6. Damage Waiver Add-On
Customers may opt into our Damage Waiver program during booking. This is a self-insured offering by Yak Shack and provides up to $150 worth of repair for accidental damage beyond normal wear and tear. This is not a formal insurance policy, and Yak Shack solely determines coverage applicability.
7. Children’s Privacy
Our services are not directed at children under the age of 15. Any rentals involving minors must be made by a legal parent or guardian and supervised appropriately.
9. Policy Updates
We may update this policy periodically. Continued use of our services after an update signifies your agreement to the changes.